Privacy Policy for Sor(g)ular

Effective Date: 6 April 2025

Thank you for choosing to use Sorgular. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

Information We Collect

Information you provide to us:

• Account information: When you register, we collect your name, email address, and password.
• User content: Questions you submit, favorites you select, and other interactions within the app.
• Google account information: If you choose to sign in with Google, we receive your name, email address, and profile photo.

Information collected automatically:

• Device information: Device type, operating system, unique device identifiers.
• Usage data: How you interact with our app, features you use, and time spent on the app.
• Log information: Error reports, app crashes, and performance data.

How We Use Your Information

• Provide and maintain our service
• Create and manage your account
• Respond to your questions
• Improve our application and user experience
• Personalize your experience with settings preferences
• Send you app updates and service-related notifications

Data Storage and Security

Your data is stored securely using:

• MongoDB: For user accounts, questions, and preferences
• Firebase Authentication: For secure user authentication
• Shared Preferences: For local app settings

We implement industry-standard security measures to protect your personal information. However, no method of electronic storage is 100% secure.

Permissions We Request

• Internet access: To connect to our services and databases
• Audio recording: For voice input functionality
• Storage access: To save and access downloaded files and app data
• External storage management: For recording and uploading audio to data server (Administrators Only)
• Google Sign-In: To enable Google account authentication

Third-Party Services

We use the following third-party services:

• Firebase: For authentication and analytics
• MongoDB: For data storage
• Google Sign-In: For alternative authentication

Each third-party service has its own privacy policy governing how they handle your data.

Community Guidelines

To ensure a respectful and safe environment, all users must follow these guidelines:

• Do not post offensive, hateful, or discriminatory content.
• Do not promote illegal activities or violence.
• Do not spam or post promotional material.
• Do not exploit religious, political, or sensitive topics inappropriately.

Violations may result in content removal or account suspension.

Reporting and Moderation

Users can report inappropriate content or behavior via the in-app “Report” feature. All reports are reviewed by our moderation team. Content that violates our guidelines will be removed, and repeated violations may lead to account termination.

Handling Violations

If inappropriate content is detected or reported, it will be reviewed by our team. The user will be notified, and if necessary, the content will be removed. Repeated or severe violations may result in a permanent ban.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Anonymous Users

If you choose to use the app anonymously:

• Limited features will be available
• We still collect non-identifying information like device info and app usage
• You can only ask one question before being prompted to register

Delete the Personal Account

To delete your account and all associated personal information:

1. Go to Settings in the app menu
2. Select "Account" then "Delete Account"
3. Confirm your decision by entering your password

Your account and all data will be permanently deleted. This action cannot be undone. After deletion, your personal information will be removed from our databases within 30 days.

Contact Us

If you have any questions about this Privacy Policy or would like to request deletion of your account, please contact us at:

Email: ttech.destek@gmail.com

Please include “Account Deletion Request” in the subject line and provide the email address associated with your account.

By using Sorgular, you agree to the collection and use of information in accordance with this policy.